X-MOVER · AI Services

AI-Poweredfor Every Scenario

Backed by a multi-tier AI tool matrix and a global service network, we digitize the entire journey from solution planning and project delivery to after-sales maintenance, providing end-to-end smart logistics support.

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AI After-Sales Service

AI large-model driven integrated intelligent after-sales service. It integrates five major capabilities: intelligent work-order submission, full-domain spare-parts, nationwide service network, AI empowerment and visible workflow. It innovates after-sales service comprehensively in five dimensions: workflow, spare-parts, personnel, technology and management, for faster repair request submission, higher spare-parts matching accuracy and worry-free maintenance.

Six Technical Highlights

Realize full-scene and full-process digitalization from QR-code service request submission to parts repair.

Super QR-code + One-Device-One-File
Each device is assigned an “ID card” upon factory output. One QR code binds complete equipment archives for precise data matching and less manual data entry.
Intelligent Work-Order Dispatching Algorithm
Automatically match optimal maintenance technicians based on personnel skill tags, geographic locations and service categories.
AI Digital Engineer
Embedded comprehensive maintenance knowledge base, intelligently generate hierarchical troubleshooting guides.
Image & Voice Recognition Technology
Automatically identify spare-part models from photos and interact with AI through voice. Highly simplified operation adapting to front-line working environment.
AI Spare-parts Forecasting Steward
Real-time data synchronization among national multi-warehouse sites. Give early warning before stock-out occurs. Automatically coordinate optimal delivery and support self-service ordering on mobile devices.
AI Intelligent Memory Module
Record personnel profiles, maintenance history, site working conditions and usage habits. Automatically generate personalized stock-up & operation-maintenance suggestions, for better service adapting to scenarios.

7×24-Hour Online Uninterrupted Response

Submit service requests anytime without waiting

Scan QR Code with Auto-Filled Device Information
Scan QR code for request submission with auto-filled device information to save time and labor.
Real-time work-order progress tracking
Eliminate information gaps
Reduce downtime for more production revenue.
AI intelligent diagnosis speeds up fault elimination and ensures business continuity.
Worry-free operation-maintenance; no more subjective guesswork for stock preparation.
AI analyzes maintenance data and intelligently recommend spare-parts inventory list to optimize inventory structure.
Correct parts delivered in one go.
Intelligent part identification plus nearby allocation across national multi-warehouses, solving wrong-part and stock-out pain points for precise stock-up.
Nationwide service coverage without geographic constraints.
Connect national service-provider network, expand service coverage and support service requests from remote areas.

Scan QR Code with Auto-Filled Device Information
Scan QR code for request submission with auto-filled device information to save time and labor.
Real-time work-order progress tracking
Eliminate information gaps
Reduce downtime for more production revenue.
AI intelligent diagnosis speeds up fault elimination and ensures business continuity.
Worry-free operation-maintenance; no more subjective guesswork for stock preparation.
AI analyzes maintenance data and intelligently recommend spare-parts inventory list to optimize inventory structure.
Correct parts delivered in one go.
Intelligent part identification plus nearby allocation across national multi-warehouses, solving wrong-part and stock-out pain points for precise stock-up.
Nationwide service coverage without geographic constraints.
Connect national service-provider network, expand service coverage and support service requests from remote areas.